Frequently Asked Questions
How big are your plants?
The plant size will be specified under the description. Most are size 72 grower plugs. These are similar to a single plug from a "pony" pack of annuals that you would buy from a big-box retailer. In other words, we ship expensive patented 'designer' perennials as small plants at a low $4 shipping rate. Our goal is to create significant savings over the premium that retail nurseries charge.
How is shipping calculated?
$4 ...regardless of the number of plants you purchase.
I didn't receive my shipment. Why?
Please email email@example.com to find the status of your shipment. We do not ship once temperatures reach 90F. We have found that high temperatures result in significant damage and loss. In this situation, we will either refund your purchase or ship when temperatures drop below 90.
My plants are damaged.
Please fill out our damage notification form on our "Contact Us" page. You will be given the option of a refund or re-shipment.
One or more of my plants are missing.
Please fill out the form on our "Contact Us" page. You will be given the option of a refund or re-shipment.